1. Who We Are
RLH Travel (“we,” “us,” or “our”) is an independent travel advisor and an affiliate of A.S.A.P. Cruises Inc. We provide travel planning and booking services, including luxury vacations, cruises, destination weddings, and group travel.
This Privacy Policy explains how we collect, use, and protect your information when you interact with our website or services.
2. Information We Collect
We may collect personal information when you submit a contact form, request a quote, book travel, or communicate with us via phone, email, or text.
This may include name, email address, phone number, travel preferences, payment-related information processed securely through third parties, and passport or identification details when required for bookings.
We only collect personal information when you voluntarily provide it.
3. Non-Personal Information
We may collect limited non-personal information automatically, such as IP address, browser type, pages visited on our website, and general usage data.
This information helps us improve website performance and user experience.
4. How We Use Your Information
We use your information to plan and manage your travel, communicate with you about bookings and updates, provide quotes and recommendations, process reservations with travel suppliers, and maintain accurate records.
We may occasionally send you travel-related information or offers. You can opt out at any time.
5. Sharing of Information
We do not sell your personal information.
We may share your information only when necessary to provide services, including with airlines, hotels, cruise lines, tour operators, travel insurance providers, payment processors, and our host agency, A.S.A.P. Cruises Inc. / Outside Agents.
Third-Party Services
Some services on this website are provided through third-party platforms, including Outside Agents and Odysseus Solutions booking/search tools.
When using these services, your information may be subject to their privacy policies:
6. Legal Disclosures
We may disclose personal information if required by law, including court orders, subpoenas, or legal investigations.
We may also report unlawful activity to appropriate authorities when necessary.
7. Communication Consent
By providing your contact information, you consent to receive communications from RLH Travel, including emails, phone calls, and text messages related to your travel planning and bookings.
You may opt out at any time by clicking “unsubscribe” in emails, replying “STOP” to text messages, or contacting us directly.
8. Data Security
We take reasonable steps to protect your information using industry-standard security practices.
However, no method of transmission over the internet is completely secure. By using our services, you acknowledge this risk.
Payment information is handled through secure third-party systems. RLH Travel does not store full credit card details.
9. Cookies
Our website may use cookies to improve your browsing experience.
Cookies help us understand how visitors use the site and improve functionality. You can disable cookies in your browser settings, though some features may not function properly.
10. Your Access to Information
You may request to review or update your personal information by contacting us. Please note that we cannot change information already submitted to third-party travel providers.
11. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of any updates.
13. California Residents
We do not sell personal information for marketing purposes. California residents may request information about how their data is handled by contacting us directly.
14. Contact Information
If you have any questions about this Privacy Policy, please contact RLH Travel at info@rlhtravel.com.
15. Seller of Travel Disclosure
RLH Travel is an Independent Affiliate of A.S.A.P. Cruises Inc.
- Florida Seller of Travel No. ST15578
- California Seller of Travel No. 2090937-50
- Washington UBID No. 603189022